Terms of Service

D-Omniverse Terms of Service

Chapter 1 General Provisions

Article 1 (Purpose)

These Terms of Service (the "Terms") set forth the matters necessary for D-Omniverse Co., Ltd. (the "Company") to grant Members the right to use the various services (collectively, "D-Omniverse" or the "Service") provided through the application operated by the Company, as well as the mutual rights, obligations, and responsibilities between the Company and the "Members," in connection with the use of the "Service" by the user (the "Member").

Article 2 (Definitions)

2.1. The terms used in these Terms are defined as follows.

• "Application" or "App" means the PC/mobile application service operated by the "Company" for the provision of the "D-Omniverse" service.
• "Member" means a user of the "Service" who has agreed to these Terms of Service and completed Member registration.
• "Member Name" (ID) means the combination of letters, numbers, and special characters that the "Member" specifies and the "Company" approves for the identification of the "Member" and the use of the "Service." Detailed matters regarding the format, change, restriction, and reclamation of the Member Name are governed by the separate Member Name Policy.
• "Nickname" means a display name that the "Member" sets to represent themselves within the "Service," which is separate from the "Member Name" and may be freely changed by the "Member." Detailed matters regarding the use, change, and restriction of the Nickname are governed by the separate Nickname Policy.
• "Identity Verification Means" means any and all means used by the "Member" to verify themselves through the identity verification procedures provided by the "Company" (e.g., phone number verification code, email verification, etc.).
• "Account" means a login account based on the "Member Name" and the "Identity Verification Means."
• "Post" means text, photographs, and various files and links in the form of symbols, characters, sounds, images, videos, and other information posted on the Service by a "Member" in using "D-Omniverse."
• "Customer Center" means the channel operated by the "Company" for receiving "Member" inquiries, objections, and reports, and is accessible through the Customer Center email (support@d-omniverse.com) or the Customer Center menu within the "Application."

2.2. Except as defined in the preceding paragraph, the definitions of terms used in these Terms shall follow the relevant laws and regulations, the "D-Omniverse" User Guide, and other commercial practices.

Article 3 (Effect and Modification of the Terms)

3.1. These Terms shall take effect with respect to "Members" who use "D-Omniverse."

3.2. The "Member" shall be deemed to have agreed to these Terms by accessing the "Application" provided by the "Company" for the use of "D-Omniverse" and creating an "Account," or by using other features within "D-Omniverse."

3.3. If the "Member" does not agree to these Terms, the "Member" may not create a "D-Omniverse" "Account" or use other features within "D-Omniverse."

3.4. The "Company" may amend these Terms when it deems necessary. Where the "Company" amends these Terms, it shall specify the effective date and the reasons for the amendment and announce the same in the manner provided in Article 10 at least 15 days prior to the effective date. However, in the case of amendments unfavorable to the "Member," such announcement shall be made at least 30 days prior to the effective date, and the "Member" shall be individually notified by E-mail, SMS, push notification, or the like. (Where individual notification is difficult due to the "Member's" failure to provide or update contact information, individual notification shall be deemed to have been given by announcing the amended Terms on the "Application.")

3.5. Where the "Company" announces or notifies the amended Terms under Paragraph 4 of this Article and announces or notifies that the "Member" shall be deemed to have agreed to the amended Terms unless the "Member" expressly objects to the amendment by the effective date, and the "Member" does not expressly object to the amendment by the effective date of the amended Terms, the "Member" shall be deemed to have agreed to the amended Terms. If the "Member" does not agree to the amended Terms, the "Member" may discontinue the use of "D-Omniverse" and terminate the "Service Agreement."

Article 4 (Supplementary Rules)

4.1. Matters not specified in these Terms shall be governed by the relevant laws and regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection (the "Information and Communications Network Act") and the Act on Consumer Protection in Electronic Commerce.

4.2. Where the "Member" has entered into a separate agreement with "D-Omniverse" regarding products, services, or other matters (the "Individual Service Terms"), the "Member" shall use "D-Omniverse" in accordance with such "Individual Service Terms" in addition to these Terms.

Chapter 2 Service Use Agreement

Article 5 (Registration)

5.1. A person who intends to use the "Service" (the "Applicant") must register for the "Service." The "Applicant" may review these Terms and the notice regarding eligibility for those aged 14 or older before beginning the registration process. By proceeding with the registration process, the "Applicant" shall be deemed to have agreed to these Terms and submitted an application for registration, and registration is established when the "Company" accepts such application. In this case, the "Applicant" shall be deemed to have agreed to the following matters:

• The "Applicant" is an individual aged 14 or older;
• The "Applicant" agrees to these Terms; and
• The "Applicant" acknowledges and agrees that disciplinary measures may be taken in case of any violation of these Terms.

5.2. Persons under the age of 14 may not use the "Service."

5.3. The "Company" may, when it deems necessary, require the "Applicant" to submit additional documents for registration.

5.4. The "Company" may withhold or refuse acceptance of registration in any of the following cases, and may also terminate the Service Agreement thereafter:

• Where a "Member" whose agreement with the "Company" was previously terminated under these Terms reapplies for registration;
• Where a "Member" who has applied for termination of the Service Agreement reapplies for registration using the same phone number before the expiration of the grace period under Article 11, Paragraph 3;
• Where the "Applicant" includes false information in the registration form or omits information specified by the "Company";
• Where approval is impossible due to reasons attributable to the "Applicant" or "Member," or where the application violates other prescribed matters;
• Where the "Company" reasonably determines, based on the relevant laws and regulations, that the application is clearly likely to cause harm to other "Members" or to violate public order and good morals;
• Where the "Applicant" or "Member" is under the age of 14;
• Where the application is made by misappropriating another person's identification information such as name, phone number, or email;
• Where the application is made using abnormal means such as automated tools, macros, or bots, or where multiple accounts are created within a short period of time;
• Where there is a risk of impairing the normal operation of the "Company" due to fraudulent payments, refund disputes, or the like.

5.5. The "Company" may withhold acceptance where there is insufficient capacity in the Service-related facilities, where there are technical or operational issues in providing the Service, or where the "Company" otherwise deems it financially or technically necessary.

5.6. Where acceptance of registration is withheld under Paragraph 4 of this Article, the "Company" may, when it deems necessary, notify the "Applicant" thereof through the contact means provided by the "Applicant" during the registration process (phone number, email, etc.).

5.7. The Service Agreement is deemed established at the time the "Company" indicates the completion of registration in the application procedure.

5.8. The "Company" may grant grades to "Members" in accordance with Company policy and may apply differential treatment in Service use depending on the grade.

Article 5-2 (Operation of Account)

5-2.1. A "Member" may operate only one "Account." The same "Member" may not operate multiple "Accounts."

5-2.2. Where the "Member" creates multiple "Accounts" in violation of Paragraph 1 of this Article, the "Company" may take necessary measures such as restriction of use or termination of the Service Agreement in accordance with Article 13, Paragraph 2.

5-2.3. Detailed matters regarding the operation of "Accounts" shall be governed by the separate Account Policy.

Article 6 (Modification of Member Information)

6.1. The "Member" may view their Member information at any time through the settings, My Page, Dance ID menu, etc., and may modify the information by entering it on the relevant page or by requesting the "Company" to do so.

6.2. The "Member" shall notify the "Company" of any changes to the matters provided at the time of the registration application. The "Company" shall not be liable for any disadvantage arising from the "Member's" failure to notify the "Company" of such changes.

6.3. The "Member" shall, without delay, notify the "Company" of any change in contact means (email, mobile phone number) and other matters provided at the time of the registration application, or shall register such changes through the personal information change function. The "Company" shall not be liable for any damage arising from the "Member's" failure to modify Member information.

6.4. Where the "Member" changes the matters provided at the time of the registration application, the "Company" may request additional verification procedures for identity verification, and may, for account security and Member protection, restrict self-modification by item or permit modification only through customer support. The modifiability and procedure for each item shall be governed by the separate Account Policy.

Article 7 (Collection and Protection of Personal Information)

7.1. The "Company" collects from Members the personal information necessary to provide the Service.

7.2. With respect to personal information collected under Paragraph 1 of this Article, the "Company" shall endeavor to protect the personal information of the "Member." The protection and use of personal information shall be governed by the relevant laws and the Company's Privacy Policy.

Article 8 (Member's Responsibility for Management of Member Name, etc.)

8.1. The "Member" is responsible for the management of the "Member's" "Member Name" and "Identity Verification Means," and shall bear all disadvantages arising from any use thereof by a third party due to the "Member's" intent or negligence.

8.2. If the "Member" becomes aware that the "Member Name," "Identity Verification Means," or any additional information has been stolen or is being used by a third party, the "Member" shall immediately notify the "Company" thereof and follow the "Company's" instructions.

8.3. In the case of Paragraph 2 of this Article, the "Company" shall not be liable for any disadvantage arising from the "Member's" failure to notify the "Company" of such fact or, even after such notification, the "Member's" failure to follow the "Company's" instructions.

8.4. The "Company" may restrict or reclaim the "Member's" use of the "Member Name" in accordance with the reasons specified in the Member Name Policy. Detailed matters regarding the reclamation procedure, objections, and post-reclamation compensation shall be governed by the Member Name Policy.

Article 9 (Use of the Service)

9.1. The "Service" that the Company provides to Members is as follows:

• An SNS-style dance event ticketing service in which discovery, participation, and recording lead to communication around the theme of dance;
• Any other services that the "Company" additionally develops or provides to "Members" through partnership agreements with other companies, etc.

9.2. The "Service" may be used immediately upon the "Company's" acceptance of the registration application. However, if the verification procedure is not completed, use of part or all of the Service may be restricted.

9.3. In principle, Service usage time shall be 24 hours a day, year-round (00:00–24:00), except where it is technically or operationally impossible for the "Company" to provide the Service.

9.4. The "Company" may temporarily suspend the provision of the Service where there are substantial operational reasons such as periodic inspection, replacement, or breakdown of Service equipment, or interruption of communications. The periodic inspection time shall be announced via the Service provision screen, and if the suspension of Service provision exceeds 24 hours, the Company shall notify the "Member" in advance in accordance with Article 10. Where prior notification is not possible due to unavoidable reasons, notification shall be made after the fact.

9.5. Where the "Company" reasonably determines that the "Member's" use of the Service violates these Terms or the relevant laws and regulations, or does not follow normal procedures, the "Company" may take necessary measures in accordance with Articles 13 and 17 of these Terms.

Article 10 (Notification to Members)

10.1. Where the "Company" gives notice to the "Member," unless otherwise specified in these Terms, the notice may be given by one or more of the contact means registered by the "Member" (email, phone number, app push, in-Service notification, etc.).

10.2. In the case of Paragraph 1 of this Article, where the "Member" does not register or verify a contact means, or fails to receive notice due to the "Member's" intentional or negligent entry or registration of false contact information, the "Company" shall not be liable.

10.3. In the case of notice to all Members, the "Company" may, in lieu of the notice under Paragraph 1 of this Article, post the notice on one or more of the Company's announcement channels (the Application's initial screen, in-app notification, push notification, etc.) for at least 7 days.

Article 11 (Modification, Suspension, and Restriction of the Service)

11.1. The "Company" may, at its reasonable discretion, modify the content, quality, or technical specifications of "D-Omniverse." In such case, the "Company" shall specify the modified "D-Omniverse" use content and the provision date, and shall announce the same in advance under Article 10 at least 15 days prior to the provision date. However, in the case of modifications unfavorable to the "Member," the announcement shall be made from 30 days prior to the effective date until the day before the effective date.

11.2. The "Company" may restrict, suspend, or terminate all or part of the use of "D-Omniverse" in any of the following cases:

• Where there are substantial operational reasons such as maintenance and inspection of "D-Omniverse" facilities, replacement, breakdown, interruption of communications, or the like;
• Where the "Member" interferes with the business activities of the "Company";
• Where normal "D-Omniverse" use is hindered due to power outages, failure of various facilities, or surges in usage;
• Where the "Company" cannot maintain "D-Omniverse" due to its own circumstances;
• Where there are other force majeure events such as natural disasters or national emergencies.

11.3. The "Member" may terminate the "Service Agreement" as follows:

• The "Member" may notify the "Company" of its intent to terminate the Service Agreement at any time;
• The "Member" shall bear responsibility for any disadvantage arising from account deletion; upon termination of the "Service Agreement," the "Company" may reclaim various supplementary benefits provided to the "Member";
• The "Member" may request termination of the "Service Agreement" where the "Member" does not agree to the matters related to the use of "D-Omniverse";
• The "Member" may apply for termination of the "Service Agreement" (Account Deletion) by completing identity verification using the verification means (phone number, etc.) registered by the "Member" through the settings menu of the Application. A grace period of 30 days shall apply after the termination application, and the termination shall be revoked upon re-login within the grace period. Upon expiration of the grace period, the "Member's" personal information shall be finally deleted; provided, however, that information for which there is a retention obligation under the relevant laws shall be separately stored in accordance with the Privacy Policy.

11.4. The "Company" shall not be liable for any problems arising from the modification, suspension, or termination of the "Member's" use of "D-Omniverse," except where caused by the "Company's" intent or gross negligence.

11.5. Where the "Member" fails to perform the obligations stipulated in Article 13, the "Company" may, in stages depending on the degree of violation, restrict the relevant "Member's" use of "D-Omniverse." Provided, however, that where there are unavoidable reasons such as illegal acts or the need for urgent damage prevention, the "Company" may immediately terminate the "Service Agreement" or restrict "D-Omniverse" without prior notice.

11.6. The "Member" may file an objection regarding the "Company's" measures under Paragraph 5 of this Article in accordance with the procedure prescribed by the "Company."

11.7. Where the "Company" recognizes the objection under Paragraph 6 of this Article as justified, the "Company" shall immediately resume the provision of "D-Omniverse."

Chapter 3 Obligations of the Contracting Parties

Article 12 (Obligations of the Company)

12.1. The "Company" shall not disclose or distribute to any third party the personal information of the "Member" collected in connection with the provision of "D-Omniverse" without the prior consent of the data subject. However, this shall not apply where there is a lawful request from a state agency under the relevant laws, or where there is a warrant from the court or a judicial order.

12.2. Where complaints of "Members" related to "D-Omniverse" are received through the Customer Center, the "Company" shall promptly handle them; where prompt handling is difficult, the "Company" shall notify the relevant "Member" of the reason and the processing schedule by posting on the "Application" or by E-mail, etc.

12.3. The "Company" shall comply with the laws and regulations related to the operation and maintenance of "D-Omniverse," including the Information and Communications Network Act, the Protection of Communications Secrets Act, and the Personal Information Protection Act.

12.4. The "Company" shall maintain security measures for the protection of the "Member's" personal information. Matters concerning the handling thereof shall be governed by the separate Privacy Policy.

Article 13 (Obligations of the Member)

13.1. The "Member" shall not engage in any of the following acts:

• Acts that violate the Company's Community Guidelines;
• Acts of entering false information when applying for registration or modifying "Member" information;
• Acts of misappropriating another person's information;
• Acts of altering information posted on the "Company's" "Service" or using information obtained through the "Service" for commercial or non-commercial purposes such as reproduction, publication, broadcasting, etc., without the prior consent of the "Company," or providing such information to third parties;
• Acts of receiving money or other consideration by providing third parties with opportunities to promote the "Member" through the "Service" provided by the "Company," or by acting as a proxy for third-party promotion, or by transferring the right to use the "Service" in exchange for money or other consideration;
• Acts of posting false information about the "Company" or any other third party, or infringing on intellectual property rights or other rights of the "Company" or third parties;
• Acts of unjustly using the "Service" by misappropriating another "Member's" "Member Name" and "Identity Verification Means";
• Acts of using the Company's paid services using another person's payment information such as account number or credit card number without the other person's permission;
• Acts of posting content encouraging participation in pyramid schemes, terrorist organizations, or the like; posting obscene or violent messages, images, or sounds; or disclosing or posting other information that violates public order and good morals;
• Acts of transmitting or posting information (such as computer programs) the transmission or posting of which is prohibited under the relevant laws and regulations, including the Information and Communications Network Act;
• Acts of posting media materials harmful to juveniles as stipulated in the Juvenile Protection Act;
• Acts of disseminating information, text, graphics, sounds, etc., that violate public order or good morals;
• Acts of posting content or sending messages by impersonating an employee of the "Company" or an administrator of the "Service," or by misappropriating another person's name;
• Acts of posting or sending by email materials containing software viruses or other computer code, files, or programs designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment;
• Acts of stalking, profanity, post flooding, or otherwise interfering with other "Members'" use of the Service;
• Acts of collecting, storing, or disclosing other "Members'" personal information without their consent;
• Acts of collecting other "Members'" information for the purpose of posting advertisements or promotions to an unspecified number of persons or sending spam mail;
• Acts of modifying, reverse-engineering, decompiling, or disassembling software provided by the "Company";
• Acts of misappropriating the "Company's" intellectual property such as the "Service" description or these Terms without the "Company's" consent;
• Acts of providing information within the "Service" to the "Company's" competitors or potential competitors;
• Acts of accessing information in parts of the "Company's" servers, etc., that are not open to "Members";
• Acts of attempting individual transactions outside the "Service" not previously agreed upon with the "Company" by disclosing personal information or contact information;
• Acts of violating current laws and regulations, the terms prescribed in the services provided by the Company, or other regulations regarding the use of the Service;
• Other acts that interfere with other Members' use of the Service or with the "Company's" provision of the Service;
• Other acts that may cause harm to the "Company" and the Service.

13.2. The "Member" shall comply with the relevant laws, the provisions of these Terms, the User Guide, the precautions announced in connection with the Service, the matters notified by the "Company," etc., and shall not engage in any other acts that interfere with the "Company's" business. Where a Member engages in acts that violate Paragraph 1 or Paragraph 2 of this Article, the "Company" may delete or temporarily delete the relevant Post, etc., and may take measures such as restricting use of the "Service," terminating the Agreement, permanently expelling the Member, or filing civil or criminal complaints. Where any damage to the "Company" results therefrom, the "Company" may claim damages.

Article 13-2 (Request for Submission of Materials)

13-2.1. The "Company" may request the "Applicant" or "Member" to submit additional documents where the "Company" reasonably determines such submission to be necessary for identity verification, performance of obligations under the relevant laws, "Member" protection, dispute response, or other Service operation purposes.

13-2.2. Where the "Applicant" or "Member" refuses to submit materials under Paragraph 1 of this Article or submits false materials, the "Company" may take necessary measures such as withholding of registration acceptance, restriction of use, or termination of the Service Agreement.

13-2.3. The "Company" shall use the materials collected under this Article only within the scope of the relevant purpose, and shall destroy materials whose purpose has been achieved or whose retention obligation has expired in accordance with the Privacy Policy.

Chapter 4. General Provisions

Article 14 (Attribution of Rights)

14.1. Copyrights and other intellectual property rights to the "Service" shall belong to the "Company." However, this excludes Posts of Members and works provided under partnership agreements.

14.2. The "Company" grants the "Member," in connection with the "Service," only the right to use the Account, "Member Name," content, etc., in accordance with the conditions of use prescribed by the "Company"; the Member may not transfer, sell, pledge, or otherwise dispose of such right.

14.3. The "Member" grants the "Company" a non-exclusive, royalty-free, worldwide license to use the "Posts" posted by the "Member" within the "Service." The "Company" may, within the visibility scope set by the "Member", reproduce, transmit, exhibit, distribute, publicly communicate, translate, summarize, or excerpt the "Posts" within a scope that does not change the substantive content thereof, for purposes related to the provision, operation, and promotion of the "Service" and the business of the "Company."

14.4. The license under Paragraph 3 of this Article shall terminate when the "Member" deletes the relevant "Post" or withdraws from the "Service." However, this shall not apply where, prior to the termination of the license, a third party has lawfully used the Post or the Post has already been exposed to external media beyond the "Company's" control.

14.5. Where the "Member" changes the visibility scope of a "Post" to private or narrows the scope of disclosure, the "Company's" license under Paragraph 3 of this Article shall, from the time of such change, be reduced to a scope consistent with the changed visibility. However, this shall not apply where, prior to the time of such change, a third party has lawfully used the Post or the Post has already been exposed to external media beyond the "Company's" control.

Article 15 (Refund)

15.1. Where the "Member" has made an erroneous overpayment, the "Company" shall refund the corresponding amount. Provided, however, that in the case of erroneous overpayment attributable to the "Member," any fees arising from the refund procedure shall be borne by the "Member."

15.2. Where the "Company" restricts the "Member's" use of the "Service" or unilaterally terminates the Agreement due to the "Member's" violation of Article 13, the "Company" shall not refund the amount corresponding to the damage caused by the "Member."

15.3. The "Member" shall make a refund request before terminating the Service Agreement or withdrawing from the "Service." Even where the "Member" terminates the Service Agreement or withdraws from the "Service" without a refund request, the "Member" may separately exercise the right to a refund under the Refund Policy.

15.4. All matters not specified in this Article, including the specific criteria, time limits, supporting evidence, calculation methods, and processing by payment method for refunds, shall be governed by the Refund Policy. The criteria and procedure for the exercise of the right of withdrawal under Article 17 of the Act on Consumer Protection in Electronic Commerce shall also follow the Refund Policy.

Article 15-2 (Right of Minors to Cancel Payment)

15-2.1. Where a "Member" aged 14 or older but under 19 has made a payment without the consent of a legal representative, the "Member" or the legal representative may cancel such payment in accordance with Article 5 of the Civil Act.

15-2.2. Payments corresponding to acts under the proviso of Article 5, Paragraph 1 of the Civil Act (acts of merely obtaining rights or being exempted from obligations, disposition of property whose disposition is permitted, acts relating to a permitted business, etc.) are excluded from the cancellation under Paragraph 1 of this Article.

15-2.3. The "Member" or the legal representative shall submit materials proving the status of being a minor and the relationship as a legal representative through the "Company's" customer support channel to request cancellation.

15-2.4. Where payment cancellation under this Article is granted, the refund procedure shall follow the Refund Policy.

Article 15-3 (Use of Tickets)

15-3.1. Tickets to performances and events (the "Tickets") purchased by the "Member" through the "Service" may be used only by the purchasing "Member," and may not be transferred, gifted, lent to third parties, or resold for profit.

15-3.2. The "Member" has the obligation to use the "Ticket" personally (i.e., to actually attend or actually participate).

15-3.3. Entry verification for the use of "Tickets" shall be conducted only in the manner prescribed by the "Company" (such as dynamic QR through the App), and the "Company" may restrict entry where such verification is not completed.

15-3.4. The "Company" may take necessary measures such as denial of entry, invalidation of the Ticket, refusal of refund, restriction of "Service" use, and the like, against any "Member" who violates the obligations under this Article.

15-3.5. Detailed matters regarding the use of "Tickets" shall follow the Ticket Use Policy.

Article 16 (Provision of Information and Advertising)

16.1. The "Company" may provide "Members" with information related to the provision, operation, and promotion of the "Service" through the "Application" screen, app push, email, text message, or the like, and may post advertisements of the "Company" or third parties on the "Service" screen, in-app, etc. Provided, however, that informational notices accompanying the use of the "Service" (orders, payments, refunds, account security, etc.) are not subject to this Article.

16.2. Where the "Company" sends advertising information for commercial purposes, the "Company" shall obtain the "Member's" prior consent to receive such information in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Detailed matters such as the scope of consent, transmission channels, and the procedure for withdrawal of consent shall follow the separate Marketing Communications Consent. The "Member" may withdraw consent at any time.

16.3. Where the "Member" participates in advertisements posted or transmitted under this Article or in promotional activities of advertisers, or otherwise transacts directly with advertisers, such transactions are between the "Member" and the advertiser, and the "Company" shall not bear any responsibility for such transactions.

Article 17 (Management and Deletion of Posts)

17.1. The "Company" may delete without prior notice any "Post" that a "Member" posts or transmits within the "Application" where it is determined to fall under any of the following cases, and the "Company" shall not bear any responsibility therefor:

• Where the content slanders the "Company," other "Members," or third parties, or damages their reputation by malicious slander;
• Where the content corresponds to distribution of "Posts" violating public order and good morals;
• Where the content is deemed to be connected with criminal acts;
• Where the content infringes on the copyright or other rights of the "Company" or third parties;
• Where the period of posting prescribed by the "Company" through the detailed terms of use under Paragraph 7 of this Article has been exceeded;
• Where the post constitutes unnecessary or unauthorized advertising or promotional material, or constitutes post flooding or spam;
• Where the content includes inducement or arrangement of transfer, gifting, lending, or for-profit resale of "Tickets";
• Where the content discloses or induces disclosure of the personal information of the user or others;
• Where the content impersonates other "Members," artists, the "Company," or third parties;
• Where the content includes or induces the distribution, sharing, or execution of malicious code, hacking tools, or macro programs;
• Where the content is media material harmful to juveniles under the Juvenile Protection Act and is posted without the juvenile protection measures stipulated in that Act;
• Where the content is objectively unrelated to the purpose of the relevant posting area;
• Where the content is otherwise deemed to violate the relevant laws and regulations and the "Company's" guidelines.

17.2. Where a "Member" or third party determines that a "Post" within the "Application" infringes on rights such as privacy or reputation, the "Member" or third party may, by demonstrating the fact of infringement, request the "Company" to delete the relevant "Post" or to post a rebuttal. The applicant may specify the method (email or SMS) by which to receive notification of the progress and result of the processing.

17.3. Upon receipt of the request under Paragraph 2, the "Company" shall, without delay, take necessary measures such as deletion or temporary measures, immediately notify the applicant and the poster of the relevant "Post" of the result, and announce such fact on the bulletin board on which the relevant "Post" is located. Where it is difficult to determine whether rights have been infringed or where disputes between interested parties are expected, the "Company" may temporarily block access to the relevant "Post" for up to 30 days.

17.4. The poster of a "Post" subject to temporary measures may, during the period of the temporary measures, request the "Company" to restore the relevant "Post." The "Company" shall decide whether to restore or delete the Post based on the content of the request, the decision of the Korea Communications Standards Commission, or the "Company's" judgment. Where no decision is made by the end of the temporary measures period, the direction for processing the relevant "Post" shall follow the detailed terms of use under Paragraph 7.

17.5. Where a "Post" is deleted under this Article, related posts such as replies and comments dependent on such "Post" may also be deleted.

17.6. The "Company" may, with respect to "Members" whose "Posts" are repeatedly deleted or subject to temporary measures under any item of Paragraph 1 of this Article, take measures such as temporary restriction of the right to post or comment, taking into account the degree of violation, frequency of repetition, intent, etc. The "Company" may also concurrently take measures such as restriction of Service use, termination of the Agreement, or permanent withdrawal under Article 13, Paragraph 2.

17.7. The "Company" may separately establish and enforce detailed terms of use relating to "Posts," and "Members" shall register or delete various "Posts" in accordance with such terms.

Article 18 (Damages)

18.1. Where damage occurs to the "Member" due to the intent or negligence of the "Company" in connection with the "Member's" use of "D-Omniverse," the "Company" shall compensate for such damage within the scope governed by the Civil Act and other relevant laws.

18.2. Where the "Member" causes damage to the "Company" by violating these Terms or the relevant laws, the "Member" shall compensate the "Company" for such damage.

18.3. Where a third party takes civil or criminal legal action against the "Company" due to the "Member's" intent or gross negligence in violation of these Terms or the relevant laws, the "Member" shall indemnify and hold the "Company" harmless at the "Member's" own expense and responsibility, and shall compensate for any damage arising therefrom.

Article 19 (Disclaimers)

19.1. The "Company" shall not be liable for any damage incurred by the "Member" in connection with "D-Omniverse" in the absence of the "Company's" intent or negligence.

19.2. Where the "Company" cannot provide "D-Omniverse" due to natural disasters or force majeure equivalent thereto, the "Company" shall be exempt from liability concerning "D-Omniverse."

19.3. The "Company" shall not be liable for impairment of "D-Omniverse" use due to reasons attributable to the "Member."

19.4. The "Company" shall not be liable for the reliability, accuracy, or other content of information, materials, or facts posted by the "Member" on the "Application." Provided, however, that this shall not apply in the case of damage caused by the "Company's" intent or gross negligence.

19.5. The "Company" has no obligation, in principle, to intervene in disputes arising through "D-Omniverse" between "Members" or between a "Member" and a third party, and shall not be liable for damages arising therefrom. Provided, however, that this shall not apply in the case of damage caused by the "Company's" intent or gross negligence, or where the "Company's" liability is recognized under the relevant laws.

19.6. The "Company" shall not be liable in any way for damages arising from the "Member's" disclosure or provision of their own personal information to others.

19.7. The "Company" shall not be liable where the "Member" is unable to use a "Ticket" or is unable to enter the venue for any of the following reasons:

• Circumstances of the "Member's" device such as loss, theft, breakdown, or battery depletion (the obligation to prepare the device is notified in advance before payment);
• Communications circumstances beyond the "Company's" control, such as carrier network failures or venue communications environment issues (the obligation to prepare the communications environment is notified in advance before payment);
• Where the "Member" has not completed the entry verification procedures prescribed by the "Company" (such as App installation and dynamic QR verification) (the content and necessity of the entry verification procedures are notified in advance before payment).

19.8. To the extent permitted by law, the "Company" shall not be liable for any indirect damages, special damages, consequential damages, loss of profit, or punitive damages incurred by the "Member." Provided, however, that this shall not apply in the case of damage caused by the "Company's" intent or gross negligence.

19.9. The "Company's" liability for damages shall be limited to ordinary damages. Provided, however, that this shall not apply in the case of damage caused by the "Company's" intent or gross negligence.

19.10. The "Company" shall not be liable for risks inherent to the nature of an event arising from a "Member's" participation in a "D-Jam" (including illness, bodily injury, property damage, or death), absent the "Company's" intent or gross negligence. By participating in a D-Jam, the "Member" is deemed to acknowledge that participation may involve risks ordinarily attendant to event participation (such as physical activity, crowded gatherings, and travel), and to participate voluntarily. Provided, however, that liability arising from a "JamMaker's" breach of safety operation obligations shall not be discharged by this Section, and shall be governed by the JamMaker Terms and the relevant laws.

Article 20 (Prohibition of Assignment and Delegation of Rights)

The "Member" may not assign, delegate, or pledge as collateral all or part of the rights or obligations under these Terms to any third party without the consent of the "Company."

Article 20-2 (Application of Separate Policies including the Ticket Use Policy)

Matters concerning the "Member's" use, transfer, and improper use of Tickets shall follow the Ticket Use Policy separately established and announced by the "Company."

Article 21 (Governing Law and Jurisdiction)

Lawsuits filed between the "Company" and the "Member" shall be governed by the laws of the Republic of Korea. In the event of a dispute between the "Company" and the "Member" in connection with the use of "D-Omniverse," the Seoul Central District Court of the Republic of Korea shall be the court of jurisdiction. Provided, however, that mandatory provisions of the consumer protection laws of the "Member's" country of residence shall apply preferentially to the extent of such mandatory provisions.

Article 22 (Company Information)

• Trade Name: D-Omniverse Co., Ltd. (주식회사 디옴니버스)
• Representative: Jo HeeHyung (조희형)
• Business Address: 26F V466, POSCO Tower, 165 Convensia-daero, Yeonsu-gu, Incheon, Republic of Korea
• Business Registration Number: 433-88-03336
• Mail-Order Sales Business Registration Number: 2026-인천연수구-1278
• Representative Phone: +82-70-8980-0218
• Customer Center Email: support@d-omniverse.com

Addendum: These Terms of Service shall take effect on June 15, 2026.