Support

If you have any questions or issues while using D-Omniverse, please contact us using the channel below.

Contact Us

• Support Email: support@d-omniverse.com
• Representative Phone: +82-70-8980-0218

Frequently Asked Questions

Sign-up & Identity Verification

• Sign-up is completed through mobile phone verification (PASS/iPIN). Users under the age of 14 cannot sign up.
• If you did not receive a verification code, please double-check the phone number entered or contact the support email above.

Account

• You can change your nickname from the Settings menu in the app.
• For account deletion or other account-related requests, please contact the support email above.

Payments & Refunds

• For details on D-Jam applications, payments, cancellations, and refunds, please see our Refund Policy.

Company Information

• Trade Name: D-Omniverse Co., Ltd. (주식회사 디옴니버스)
• Representative: Jo HeeHyung (조희형)
• Business Address: 26F V466, POSCO Tower, 165 Convensia-daero, Yeonsu-gu, Incheon, Republic of Korea
• Business Registration Number: 433-88-03336
• Mail-Order Sales Business Registration Number: 2026-인천연수구-1278